Terms & Conditions

Making a reservation.

Weekly lets run from Saturday to SaturdayPlease contact us by phone or e-mail to check availability. A deposit of 25% of the total rental cost is payable by cheque at time of booking. The balance must be paid eight weeks prior to arrival date. Bookings will be held for ten calendar days pending receipt of deposit and completed booking form which can be printed from our website. Failing which, after ten days the provisional booking will be cancelled. On receipt of deposit the booking will be confirmed in writing. A £100 refundable Good Housekeeping Bond applies to all bookings.

Prices include

Electricity and oil for central heating system
Linen
Towels
Wireless broadband internet access
Basic welcome pack

Arrivals and departures

The house will be ready for you from 4pm on your arrival day and the property must be vacated by 10am on the day of departure. Arrangements for access will be confirmed directly with you no later than 4 weeks prior to your arrival.

Cleaning

Please empty all bins into the outside wheelie bin before leaving. The house should be left clean and tidy on departure and any damages or losses must be reported. Property left in a dirty or inappropriate manner may result in additional cleaning surcharge. For stays of 2 weeks or more a weekly clean and linen change is included in the rental.

Smoking

No smoking will be allowed on the premises.

Damages

 We reserve the right to charge all damages and losses in full.

Occupancy

 The occupancy of the property should not exceed the number of guests stated on the booking form.

Vehicles and personal property

In addition to insurance covering your holiday, we recommend you ensure personal effects are covered against loss or damage during your stay. Vehicles, accessories and contents are left at your own risk. We cannot be held responsible for loss, damage or accidental injury to visitors unless caused by negligence on our part.

Holiday protection.

 To minimize the cost and inconvenience of cancelled bookings we strongly advise you to take out holiday insurance.

Restriction on rental.

We reserve the right to remove person or persons from the property due to unreasonable behaviour, damage to the property or exceeding the stated occupancy. In this case refund will be at our discretion.

Adverse travel conditions

Where there are ferry/plane disruptions due to bad weather conditions or any form of industrial action, we cannot be held responsible for non arrival at the house and no refunds will be given.

Cancellation

If you are required to cancel a reservation for any reason we must be notified by telephone/e-mail immediately and cancellation must be confirmed in writing within 5 days. In the event of a cancellation we will make every effort to re-let the house and you will be reimbursed in full. However we strongly advise that you take out insurance cover to prevent the following costs. If we are unable to re-let the property cancellation costs will be incurred as follows: More than 8 weeks before the booking commences your deposit will be forfeited. Less than 8 weeks before the booking you will be liable to pay the full cost of rental (deposit and full balance).

Availability

Each booking is made in good faith in the belief that the house will be available to the client on the date stated on the booking form. If for any reason due to circumstances out-with our control the house is not available we are unable to guarantee provision of alternative accommodation. In the event of this happening the deposit and balance will be refunded in full. You will have no further claim against us.

To improve the facilities the owners reserve the right to alter or amend the facilities made available at Mìle Sgeir.